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Secure Shopping
Our secure servers use advanced encryption and firewall technology to keep your personal information private. Our secure server layer (SSL) software completely encrypts the information you input so that it cannot be read by outside parties. You can feel safe when ordering online. However, if you are uncomfortable with online ordering, we are more than happy to assist you over the phone at 310.920.9105.
 
Shipping Policy
All continental U.S. orders are shipped via UPS ground within 1-2 weeks from the order date. Alaska/Hawaii and International orders will be shipped via US Air Mail. Rush shipping is available for an extra charge but cannot be guaranteed for all items or locations.
 
Possible Shipping Delays
Because of the hand-crafted nature of our jewelry, a delay in delivery of your order may occur. If your purchase cannot be shipped within 1 week of your order for Standard deliveries or 1-2 days forRush deliveries, we will call or email you with the new shipping details. You will only be charged for the delivery method that is actually used for your order.
 
Shipping Rates
Standard Shipping: $12 / 1-2 weeks delivery time
Rush Shipping: $22 / 1-2 business days
Alaska/Hawaii: $17 / 1-2 weeks delivery time
International Orders: Shipping rates may vary. Please call us at 310.920.9105.
 
International Orders
We do ship outside the United States. International orders are shipped via US Air Mail and cost will be determined based on your location, so please contact us and we will process your order directly.
 
Payment Methods:
We accept Mastercard & Visa.
 
Sales Tax:
Sales tax will be charged only on jewelry delivered to addresses in California.
 
Special Orders:
If you are interested in a custom order, we will be happy to do what we can to assist you. Please contact us via email with your requests: info@shariwacks.com
 
Return Policy:
With Shari Wacks, you can be sure you are receiving beautiful jewelry make from the highest-quality materials. However, if for some reason you are not satisfied with your purchase, please notify us immediately and we will be happy to assist you with a product exchange or refund. Refunds are only available for returns processed within 10 days of the order delivery date. Exchanges are available up to 30 days from the order delivery date. No exchanges or refunds after 30 days.